We specialise in supporting small business clients in Dublin City and County area. We have built up a reputation for providing an excellent service to our clients and are always looking to establish long term technology relationships. Our support options reflect the differing needs of our clients.
We offer a rapid response service by – Telephone, Remote and On-site support.
Flexible support options – Pay as you go and annual maintenance support agreements.
We have access to a wide range of certified engineers for desktop, server and network support.
Small Business IT Support – Area’s Covered
On Site IT Support
Remote Access IT Support
Monitored Backup
IT Support for School’s
Cloud Services
IT Consultancy
Windows 2003 and XP Migration
Network Security
IT Support Levels
Option 1 – Pay as you go Support
This is option is a good fit for small businesses that have very few issues or need a one off task to be completed and maybe just need someone on the end of a phone in case they get stuck.
Pay as you go
Remote and Telephone & Onsite Support
Option 2 – Prepaid Support
This option can be a good fit for small to medium sized businesses. This option can cut down on administrative overhead as your not invoicing for every call and you get a discounted rate.
Prepaid hours in bundles of 10 hours
Remote, Telephone & Onsite Support
Guaranteed Response Times
Option 3 – Annual Support
Suitable for businesses of all sizes and offers the best value and priority response times. For accurate costs we would arrange for an onsite visit to do a quick site survey and discuss requirements.
Best Value option
Remote, Telephone & Onsite Support
Priority Support
What clients have said about our Office 365 Support
PC Mechanic have been on board with Manning’s since 2012. They supports our IT equipment remotely. When there is a more serious problem Noel is promptly on the premises and has always resolved every issue and ensured we were back up and running very quickly. The recent implementation of Microsoft Office 365 means we now have a virtual office. The new Cloud technology to enable us to work literally from anywhere. We have installed new equipment on Noels recommendation and highly value both his advice and expertise.
Damien Manning
Director
Mannings Bakery LTD
McArdle Doyle is a Civil Engineering & Architectural Consultancy Practice. For over 8 year pc mechanic has managed our moving to cloud with the Microsoft Office 365 Platform. We find the team at PC Mechanic to be extremely professional & knowledgeable.
We would have no hesitation in recommending them for any Microsoft Office 365 support or IT support contract.
Ronnie McArdle
Managing Director
McArdle Doyle LTD
Since we moved our systems to the Microsoft Office 365 platform we get anywhere access to our shared company information whether inside the office or out the road. We had some difficulties with our previous email provider and since the move everything has worked so smoothly. With the shared company calendar and document workspace using our new Teamsite we have been able to work more productively than ever. Noel and his team did an excellent job transitioning us to our new setup.
Julie Griffen
Director
Easypen LTD
Where we have done some recent work